As we move into another busy spring, I wanted to take a few minutes to express my thanks and gratitude to you and your company for all the assistance you have provided me over the last few years.
I believe that few vendors deliver the type of consistently high service that deserves special recognition, but over the 6 or 7 years that I have worked with your firm, I have found that you do.
As an extremely busy Community Association Manager with a very large portfolio, I cannot think of another vendor that I can so regularly call upon with confidence, knowing that you are going to do exactly what I ask quickly, at a fair cost and in such a professional manner.
Your staff is responsive and knowledgeable, always presenting themselves and your company in the best light by their high level of customer service, whether the service is a simple painting job or a complex repair that involves personal interaction with my homeowners. For that, you all deserve the highest commendation I can offer.
I cannot tell you how many times over the years your team has saved me time and money by your direct, effective action during the many crises that arise in the course of a Community Manager’s duties.
I have recommended your firm many times to colleagues both inside and outside my office and I will be pleased to continue to do so in the future.
Please forward my best to all your staff and thanks again for being such an integral part of my success.
Geoff Browne
Senior Community Association Manager
VierraMoore, Inc.

AMC, Inc. has worked with Controlled Access for many years and with good reason. Their repair technicians are reliable and capable, and their in-office staff is helpful and knowledgeable. AMC, Inc. services many clients with vehicle gate systems and when I run into an issue with programming or troubleshooting, CAC is my first choice for a solution.
Celia Dailey,
AMC, Inc.
Administrative Supervisor

“The staff at Controlled Access Consultants has always been professional and helpful with any of my requests involving gates and fences. I always get a response immediately whether a repair has been completed or a proposal is sent over to be reviewed. I believe that merely returning phone calls and doing what you say you are going to do is the basis for a successful business and I’m pleased to say that CAC does just that. I am very satisfied with the services that CAC has provided and I recommend CAC to all my gated communities.”
-Jennifer, Kehoe, CCAM
Association Manager
Frei Real Estate Services
Citrus Heights, Ca

“On behalf of Lakeview Garden Management and Staff, we would like to take a brief to thank you for all of your great services provided to us, thus far. By great services we mean, the quick appointments given to come out, the work quality you provide, your friendly staff, and as always, your reliable presence. We would like you to know that our property’s presentable curb appeal would not be the same without your business. We are proud to have you part of our onsite family team. Thank you!”
-Community Director
Lakeview Garden
Sacramento, Ca

Controlled Access has proved to us that there is still such a thing as “customer service.” We had multiple problems with a large entryway gate – it opened on its own, sometimes it stayed open or it wouldn’t open, and it wasn’t built straight to begin with. With a small business to run, we really needed a dependable system. After many unsuccessful attempts at repair, we found Controlled Access. Not only did you take on the challenge, but your employees always showed up on time, did more than a professional job, and stayed until the work was done. We were amazed at the results. It was the most refreshing experience in the contractor field we have ever had! Your excellent customer service does not stop at the initial phone call – you guys follow through and are a class act.
Gary and Jeanne Cecci
Grey Fox Vineyards
Oroville, Ca

I just wanted to take a minute to tell you how much I appreciate your staff and the service you have provided to Colusa Tractor Company. From Jamie answering the phone, to your Service Manager Dave Schlessinger, to your technician Darrell Erwin, you have a team of people who are courteous, professional, and extremely pleasant to work with.
I called yesterday with a problem with our gate, and was met with friendly, professional service. Your staff was responsive, dispatching a technician right away, solving our problem quickly and efficiently. But it was much more than just doing their job; I was met with a level of service that personifies top companies.
All too often I’ve seen opportunities for excellent customer service passed by. Your employees, however, seem to live and breathe it. In the smallest details, the smile in the voice over the phone, the handshake, the followup call the next day…each of these opportunities your staff excels in making the most of every occasion to provide first rate customer service.
I mention these three as I just worked with them yesterday, and their names are fresh in my mind, but each time that I have called Controlled Access Consultants I have been met with the same professional pride and customer service that seems to define your company. We too are in the customer service business; I would be proud to have representatives such as these in our company.
Best Regards,
Diane Shuman, Controller/CFO
Colusa Tractor Company